Ordering steps
An order follows these 6 simple steps:
Step 1: You list your order as following:
- Bundle type – Quality grade – Length – Quantity – Color
- Closure/Frontal size – Length – Color – Quantity
Step 2: Ruby Hair will make invoice when you are ready to pay
Step 3: You make payment and send proof of payment
Step 4: Factory starts to produce your order after receiving your payment
Step 5: Ruby Hair checks your order and ships the hair to you
Step 6: You receive your products and give feedback
Payment policy
A variety of payment methods are accepted when making a deal with Ruby Hair:
- Naira agent (only for Nigerian)
- Western Union
- Bank transfer (USD)
- Remity
Shipping policy
A variety of shipping methods can be used to have the hair extensions delivered from Ruby Hair to you such as FedEx, UPS, DHL, agents, etc.
The shipping process from Ruby Hair factory to Nigeria through Gabriel agent is as follow:
Step 1: Ruby Hair factory sends the hair to the head office for final quality check
Step 2: Ruby Hair office checks the quality and sends the hair extensions to Gabriel agent office in Vietnam
Step 3: Gabriel agent office in Vietnam sends the hair extensions to Gabriel warehouse in Lagos, Nigeria
Step 4: Gabriel warehouse in Nigeria sends the hair extensions to customers
Step 5: Customers receive the hair extensions